Customer assistance

Used 11 times

First logged:
October 23rd, 2018 at 8:05am

Notable dates with alert counts

October 23rd, 2018 2 November 14th, 2018 1 December 24th, 2018 1 January 2nd, 2019 1 August 21st, 2019 1

Latest alerts

August 4th, 2025 at 12:04pm: Pascack Valley Line; PVL train #1611, the 12:38 PM arrival into Spring Valley is up to 15 minutes late due to earlier customer assistance.

December 9th, 2024 at 11:30am: Northeast Corridor; NEC train #3835, the 12:14 PM arrival into Trenton, is up to 15 minutes late due to earlier customer assistance.

August 18th, 2022 at 8:58am: Northeast Corridor; NJCL train #3506, the 9:08 AM arrival at PSNY, is up to 20 minutes late due to customer assistance.

March 1st, 2022 at 8:12pm: Port Jervis Line; M and E train #0439, the 8:06 PM arrival into Gladstone, is up to 15 minutes late due to earlier customer assistance at Basking Ridge.

January 24th, 2020 at 10:42am: Port Jervis Line; M&E train #6328, the 10:40am PSNY arrival, is up to 15 min. late due to customer assistance.

August 21st, 2019 at 12:43pm: Port Jervis Line; M&E train #0854, the 12:32pm from Dover, is up to 10 min. late due to customer assistance.

January 2nd, 2019 at 12:52pm: Main/Bergen County Line; M&E train #6640, the 12:40 pm from Short Hills, is up to 10 min. late due to earlier customer assistance.

December 24th, 2018 at 8:57am: Atlantic City Rail Line; MOBO train #6219, the 8:47am from Bay Street, is up to 10 min. late due to customer assistance.

November 14th, 2018 at 10:16am: Montclair-Boonton Line; MBPJ train #1207, the 10:03am from Paterson is up to 15 min. late due to customer assistance.

October 23rd, 2018 at 8:13am: Gladstone Branch; Update: NJCL train #3223, the 7:44am from PSNY is up to 25 min. late due to earlier customer assistance.

October 23rd, 2018 at 8:03am: Gladstone Branch; NJCL train #3223, the 7:44am from PSNY is delayed departing due to customer assistance. An update will follow.